At midnight yesterday, my Fiverr account was permanently disabled for “trying to conduct business outside the Fiverr platform.”.
The screenshot below shows the email I received from Fiverr.
The email came as a complete shock to me.
My heart ached when I read the email, and it made me cry, and I’m not ashamed to admit it.
It wasn’t just a random social media account. I had put a lot of effort into it. It’s not just about money. It was about my profile, my contacts, the time I had invested, and those engagements!
I was really sad and I sent some voice notes to two of my friends telling them all the things I had been feeling. However, they were asleep since it was 2:00 AM in India.
So, It was convenient for me to write down my feelings in Google Docs since I didn’t have anyone else to share them with.
And here I am.
On Medium, I’m sharing my saddest moment.
So here’s the full story.
I received a message on Fiverr yesterday from a guy from the US who asked me to email him since he wants to discuss things outside of Fiverr. The account had no profile picture and it was a new one.
He told me that he needs a VA from India. (I’m a web developer and I also write articles. But I also manage websites and do some other things too. So I had a VA gig on Fiverr.)
I told him to discuss it in Fiverr’s inbox, but he dropped his email as well and he told me to send him an email.
I immediately filed a complaint to Fiverr within the Fiverr Inbox, I selected the option that the buyer wants to communicate outside of Fiverr. For the sake of engagement, I replied to him on Fiverr inbox using just emojis.
The question I have for Fiverr is:
After being told by the buyer to contact him outside Fiverr, I filed a complaint!
Would it be possible for you to tell me why my account has been permanently disabled?
In June 2021, I created this account. I have worked with 6 awesome clients so far with an average order value of $116.
Fiverr was a great experience and I spent too much time there.
The problem is that everything has disappeared all of a sudden. In addition, I lost some awesome contacts. I have to start from scratch if I want to do it again on Fiverr. At the moment, I am not motivated enough to start again on Fiverr.
I’m not gonna use Fiverr again I think if I can’t recover this account. To get clients, there are several ways and freelancing sites, and I will follow those methods.
I did it, guys. I have now been able to access my account again. The Fiverr Team contacted me via email after my tweet, we discussed the issue and later I received another email with the subject line — “Your Fiverr account has been restored.”
Yesterday I was really sad, but now I am so happy.
The road to success is a bumpy one. Ups and downs are part of life. Keep moving forward and fight like a warrior whenever there is a fight.
Thanks for reading this post. 💚